About MaineHealth Care at Home

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A Necessity in the Care Continuum

To our community,

woman wearing a black suit jacket, smiling and standing in front of a sunny window

Patricia Aprile, FACHE, President

Welcome to our first online edition of the MaineHealth Care at Home annual report. We hope this format is easy-to-navigate as we share our experiences over the last year with all of you!

I would first like to share my excitement as I transition from my position on the board into the role of president. As I have witnessed as a member of the board for over 10 years, the team here at MaineHealth Care at Home is an asset to our community. I look forward to working with our team to advance our organization as we work together to make our communities the healthiest in America.

The word “change” has been heavy on our minds for years now, but what we are seeing in home health and hospice over recent years can be most accurately put in the “evolution” category. As a leading provider of skilled home health and hospice care in Southern and Mid Coast Maine, our services have become a necessity in the care continuum for patients with increasingly serious illness and disease. We are seeing this trend across the country as hospitals manage capacity and find the most appropriate solutions to patient discharge challenges. Being a partner in the health care infrastructure is as important now as it has ever been.

We are proud to position ourselves as an agency that is fully prepared to accommodate the increasing acuity of patients referred to home health care. These patients require us to stay on top of our game with timeliness of care, medication reviews, remote health monitoring and a collection of other practices that allow us to provide the most advanced, high-quality care possible. During 2022, we have improved our scores in ambulation, bed transferring, bathing, pain management, dyspnea, oral medication management and timely initiation of care across the board. This is an important part of our commitment to continually improve the quality of our services.

As always, equitable access to services in accordance with our not-for-profit status ensured the delivery of care to thousands of patients through our Compassionate Care program. In all, we served over 8,000 patients in 2022. I would like to thank our team members, board of directors, donors, community partners and others who are key to achieving our goals, year after year.

Thank you,


Agency Information

MaineHealth Care At Home is a leading provider of comprehensive home health and hospice services. Our home health program provides nursing care, rehabilitative therapies, social work, palliative care, nutritional counseling, telehealth and specialty services to patients of all ages. Our services help patients regain strength after surgeries, manage chronic diseases and recover from major illnesses. Short-term hospice and respite care services are also available in the Mid Coast region at the Sussman House.

MaineHealth Care at Home provides services seven days per week, with 24/7 on-call nursing, throughout York, Cumberland, Lincoln, Knox, Waldo, Sagadahoc and southern Oxford counties. MaineHealth Care at Home is a fully licensed 501 (c)(3) not-for-profit organization and a member of MaineHealth.

Map of Maine illustrating MHCAH service areas

MaineHealth Care at Home Service Area

About MaineHealth

MaineHealth is a not-for-profit integrated health system whose vision is, “Working together so our communities are the healthiest in America.” It consists of nine local health systems, a comprehensive behavioral healthcare network, diagnostic services, home health agencies, and 1,700 employed providers working together through the MaineHealth Medical Group. With approximately 22,000 employees, MaineHealth provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire.

Our Vision

Working together so our communities are the healthiest in America.

Our Mission

MaineHealth is a not-for-profit health system dedicated to improving the health of our patients and communities by providing high-quality affordable care, educating tomorrow’s caregivers, and researching better ways to provide care.

Strategic Priorities

These four strategic priorities form the foundation for our efforts and determine the system’s strategic direction.

An arrow pointing through interlocking circles with the text: patients, people, population, and value

Our Values

At MaineHealth, our values are at the very core of living our mission and vision of working together so our communities are the healthiest in America. Wherever and whenever you interact with us, you can expect our team members to embody the following values:

6 rings of different colors, each representing a MaineHealth value: patient-centered, respect, integrity, excellence, ownership, and innovation